United States

For suicide or mental-health crisis support, call or text 988 to reach the 988 Suicide & Crisis Lifeline.

Visit 988 Lifeline

Canada

For suicide crisis support, call or text 9-8-8 to reach the 9-8-8 Suicide Crisis Helpline.

Visit 9-8-8 Canada

What the phone agent does

  • Pauses ordinary conversation when it detects a high-confidence emergency or crisis statement.
  • Directs callers toward 911, a local emergency number, 988, and trusted nearby help as appropriate.
  • Does not claim that it called for help, dispatched responders, or alerted a human monitor.
  • Does not replace medical, mental-health, legal, or other qualified professional care.

Privacy during a safety response

Live safety behavior works whether or not transcript retention or conversation memory is enabled. AI Phone Chats does not automatically contact or alert responders. Conversation content is saved after a call only when transcript retention is enabled in your account settings.

Do not use support or privacy email addresses for urgent help; those inboxes are not emergency channels. Outside the United States or Canada, contact your local emergency number or local crisis service.